IN THE FIELD GUIDE
captivewifi
captivewifi.com
CaptiveWiFi is a guest WiFi platform designed for hospitality venues to capture guest data, sync with CRM systems, and enroll guests in loyalty programs within 15 seconds. It enables venues to identify walk-in guests who are not captured by booking systems, providing real-time guest intelligence and CRM updates.
THE PRODUCT, BEYOND THE PITCH
Editorially reviewed · Sources checked Sep 10, 2026
A good fit for
- Hospitality venues such as restaurants, hotels, bars, pubs, and golf clubs seeking to capture first-party guest data and improve CRM and loyalty integration.
Know the limitations
- Booking systems only capture guests who book ahead, missing 30-40% of walk-in guests who remain unknown without WiFi capture.
What you can do
- Restaurants can capture every walk-in guest, not just those who booked, to build complete guest profiles.
- Hotels can recover guest identities masked by OTA emails by capturing guest data via WiFi connections.
Features
- CaptiveWiFi provides a branded guest WiFi portal with white-label options and video on entry.
- Live guest dashboard shows real-time information about guests connected, including VIPs and loyalty members.
- WiFi to loyalty integration enrolls guests into loyalty programs within 15 seconds with direct integrations to platforms like Leat, Como, Paytronix, and Square.
- One Login recognizes returning devices instantly, allowing guests to connect without filling forms repeatedly.
- If device ID changes due to MAC randomization, One Login requests only email to match profile in two seconds.
Integrations
Not confirmed yet.
Platforms & data export
Not confirmed yet.
THE COST FOR YOUR TEAM
Go beyond the starting price.
Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.
Known monthly subtotal
$0.00/month
1 of 1 tools could not be priced with these inputs, so this is not the full cost.
| Tool / plan | Monthly | Per year | What this assumes |
|---|---|---|---|
| No plans published in USD. Switch currency to see this tool's prices. | |||
A practical workflow
- Guest connects to WiFi and a branded portal loads on their device in under a second.
- Guest identity is captured by collecting name, email, and consent; returning guests skip the form.
- CRM lookup occurs in real time with platforms like SevenRooms, Klaviyo, and Airship to surface known guests within 2 seconds.
Based on the sources below. Editorial review does not imply hands-on product testing.
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