IN THE FIELD GUIDE
chatlio
chatlio.com
Chatlio is a live chat software that integrates website chat directly into Slack, allowing teams to respond to visitors from the Slack app. It supports multiple operators per chat, customizable widgets, visitor context, and works on desktop and mobile devices.
THE PRODUCT, BEYOND THE PITCH
Automatically researched · Not editorially reviewed · Sources checked Sep 13, 2026
A good fit for
- Teams that want to manage live chat without leaving Slack and prefer minimal tool switching.
Know the limitations
Not confirmed yet.
What you can do
- Customer support teams can answer website visitor chats directly from Slack channels.
- Sales teams can engage and qualify leads using triggers and pre-chat questions.
Features
- Multiple teammates can help the same visitor simultaneously without handoffs.
- Triggers and auto-messages can invite visitors to chat based on time on page or specific pages.
- Saved replies allow answering frequent questions with keystrokes directly from Slack channels.
- Offline mode can show a contact form or hide the widget based on presence, hours, or manual switch.
- Supports screenshots, file uploads, and code blocks both ways between visitor and Slack.
Integrations
- Supports Zapier and Segment integrations for workflow automation and analytics.
Platforms & data export
Not confirmed yet.
THE COST FOR YOUR TEAM
Go beyond the starting price.
Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.
Known monthly subtotal
$0.00/month
1 of 1 tools could not be priced with these inputs, so this is not the full cost.
| Tool / plan | Monthly | Per year | What this assumes |
|---|---|---|---|
| No pricing recorded yet. Check the official site, or ask the owner to add it. | |||
A practical workflow
- Connect Chatlio to Slack and select the channel for new conversations.
- Add the Chatlio embed snippet to your website before the </body> tag.
- Visitors write on your site; your team replies in Slack channels where anyone can join the conversation.
Based on the sources below. Editorial review does not imply hands-on product testing.
Alternatives to explore
Filter alternatives →Candidates based on category and primary feature. Check feature and pricing differences before switching.
Plan a switch from chatlio →What changed
Changes to the facts recorded here, not a live scan of every vendor update. Save this tool to follow updates in your account.
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