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IN THE FIELD GUIDE

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DueTrail is a software platform designed for B2B service companies to manage overdue invoice follow-ups safely and efficiently. It converts CSV exports of overdue invoices into a controlled workflow with review-first activation, allowing teams to review cases before sending reminders and track customer promises via a portal.

THE PRODUCT, BEYOND THE PITCH

Editorially reviewed · Sources checked Sep 10, 2026

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A good fit for

  • B2B service teams such as agencies, consultancies, recruiters, and IT services with 10 to 200 people managing overdue invoices.

Know the limitations

  • No customer emails are sent during import or review mode; live reminders only start after manual activation.

What you can do

  • Managing overdue invoice follow-ups with a safe, review-first workflow to avoid duplicate contacts and lost promises.
  • Tracking customer payment promises and timelines through a customer portal and case timeline audit trail.

Features

  • Manual reminders and live automation for sending payment reminders after review and activation.
  • Customer portal with promise-to-pay flow allowing customers to submit payment dates and communicate directly.
  • Case timeline and audit trail showing all reminders sent, promises made, and payment status updates.
  • Dashboard and analytics providing KPIs and risk metrics for overdue amounts at a glance.

Integrations

  • Integrates with Moneybird, Xero, QuickBooks, Slack, Zapier, n8n, and any tool via CSV import.

Platforms & data export

Not confirmed yet.

THE COST FOR YOUR TEAM

Go beyond the starting price.

Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.

Known monthly subtotal

$0.00/month

1 of 1 tools could not be priced with these inputs, so this is not the full cost.

Plan costs based on your requirements
Tool / planMonthlyPer yearWhat this assumes
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A practical workflow

  1. Import invoices via CSV to create paused cases, review recipients and templates, test reminders by sending to yourself, then manually activate live sends.

Based on the sources below. Editorial review does not imply hands-on product testing.

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Sources & research

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