IN THE FIELD GUIDE
imagicle
imagicle.com
Imagicle provides a suite of unified communications applications designed to streamline company communications, enhance customer experience with AI, and support Microsoft and Cisco environments across on-premises, hybrid, or cloud deployments. It offers AI-powered tools for contact centers, call recording, call analytics, and automated receptionists to improve agent productivity and compliance.
THE PRODUCT, BEYOND THE PITCH
Editorially reviewed · Sources checked Sep 11, 2026
A good fit for
- Large and small companies seeking to simplify customer experience and communications.
Know the limitations
- Pricing details are not publicly listed; customers must request a quote or contact partners for pricing information.
What you can do
- Ensuring compliance and quality management through call recording and AI analysis.
Features
- AI Contact Center that automates routine customer requests and supports supervisors with real-time AI data.
- Call Recording software with encryption, access control, retention, redaction policies, and AI analysis of conversations and agent performance.
- Call Analytics offering over 50 reports to monitor call traffic, resource adoption, and cost allocation, soon enhanced with AI.
- AI Receptionist automates calls and chats in six languages with natural-sounding voices, handling FAQs, bookings, and escalation to human agents.
Integrations
- Integrates with Microsoft Teams and Cisco environments for unified communications.
Platforms & data export
- Supports on-premises, hybrid, and cloud deployment models.
THE COST FOR YOUR TEAM
Go beyond the starting price.
Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.
Known monthly subtotal
$0.00/month
1 of 1 tools could not be priced with these inputs, so this is not the full cost.
| Tool / plan | Monthly | Per year | What this assumes |
|---|---|---|---|
| No pricing recorded yet. Check the official site, or ask the owner to add it. | |||
A practical workflow
- Automate customer conversations with AI Receptionist that answers and transfers calls and chats, handles FAQs, books appointments, and escalates to human agents as needed.
- Use AI Contact Center to automate routine customer requests, allowing human agents to focus on complex interactions and supervisors to monitor service quality with AI-powered data.
- Call Recording software records and secures calls with encryption and policies, then applies AI to analyze conversations and agent performance.
Based on the sources below. Editorial review does not imply hands-on product testing.
Alternatives to explore
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